Frequently Asked Questions

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As with anything else in life, the sooner you have things planned, completed, and communicated, the higher chances for success.

This document is the "holy grail" for navigating specific information regarding your event. If possible, we would say no later than 30 days before your event date!  It is extremely important that you fill out your event detail document.  You are responsible for providing all the information that your photographer will need in order to know where to show up, when to be there, your vision for your big day, and any other special requests, restrictions, and notes.  The photographer will have all of this information available to them for your wedding day.  

Have fun and be as specific as you can!  

Only if you successfully and accurately maintain the customer event detail document sent to you by our team, and have it finalized by your event date.

Aside from your requested shot list, every professional wedding photographer/videographer has a list of shots that should be captured at almost every single wedding. 

Remember that our shooting style (separate from the editing style you choose) is what's called "photojournalistic" whereas we may get all of your requested shots, but the rest of the day we attempt to capture candid shots to tell the story of your wedding day. This is the best way to portray your wedding day in an authentic (and not forced) way.

If all the getting ready, ceremony, and reception is in one place you may only need 5 hours to cover your wedding:

• Getting ready pictures– 1-2 hours before the wedding
  •   Ceremony pictures – about 1 hour
  •   Cocktail hour pictures - typically 1 hour– this is usually when formals with the wedding couple and their parties are done.
  •   Reception – 2-3 hours of the reception should be enough time to get you past the cake cutting. After the cake cutting the need for professional pictures decreases. If getting things like dancing matters to you, we highly suggest adding more time to your package.
• You can add hours to your package at any time leading up to your wedding day! Typically we strongly suggest doing this, and even incentivize adding hours before your wedding day by offering pre-wedding day overtime rate of $300/hr. Though, your photographer or videographer are not allowed to leave your wedding if the wedding couple requests them to stay. Overtime added on the day of the wedding are billed at $495 per hour and must be paid before the wedding images are released to the client; our team will automatically charge the card on file.

The reason why we emphasize the importance of the customer event detail document so much is to make sure that we are prepared for your event. This includes our team understanding whether or not you have the proper amount of coverage for your wedding. At the time of booking, which is often months/years in advance, clients typically don't have their wedding day timeline finalized, therefor they may need to add overtime to their wedding prior to their event date. That is completely normal, and that is also why we incentivize to add overtime at a discounted rate. 

We most certainly don't turn down same day overtime requests, but we do frown upon it. Not because we don't want to provide you more service (we'd be happy to), but because it typically indicates that the wedding timeline is not finalized, leaving the photographer/videographer less prepared to plan the successful execution of capturing your event. It may also put a scheduling strain on your photographer/videographer if they planned to be at your event for a certain amount of time. This is why it costs more if you add overtime on the same day of your wedding. Basically, we just really care about doing the best job we can for you.

If you are worried that you don't have enough coverage for any reason, it is always a good idea and a safe bet to add more time to your package prior to your wedding day.

If you need to add overtime to your event, please email team@picturethiswedding.com or call 1(833)PIC-THIS and speak to one of our team members today.

YES!

Currently we are only offering photo booth and event up-lighting in New England, and we are working on expanding those services to other areas. 

We have two photo booths to choose from. The first one is an open air photo booth, and the second one is the magic mirror photo booth. They are both unique in their own ways and take amazing photos. The props and back drops are the industry's latest and greatest. We also offer on site printing and scrapbooking!

With our up-lighting, we can illuminate any event with almost any color to match your theme!

What even is a wedding without a photo booth or up-lighting?

We understand this can seem frustrating as you have spent valuable time looking at portfolios and getting to know your photographer or videographer.  Sometimes life happens. There are many reasons why your original  photographer or videographer may not shoot your wedding such as becoming ill, getting injured, experiencing a life/family emergency, and possibly having to part ways with Picture This Wedding.

Rest assured that we will replace your photographer or videographer with someone of equal or greater quality. We are committed to providing you the best experience we can.

The important thing to know is this: all of our photographers have been carefully selected to work with Picture This Wedding and shoot in a photojournalistic style. Aside from the photographers artistic eye and style, the real magic happens in post production where our editing team will give everything its final touch according to your preferences.

Although it is customary to provide gratuity to attendants and assignees of your event, you are not obligated to pay any gratuity. In the event that you do provide gratuity, assignees keep 100% of it.

All RAW images are estimated to be delivered within 30 days following the event date. All edited images are estimated to be delivered within 90 days following the event date.

All RAW video files are estimated to be delivered within 30 days following the event date. All edited video files, including both recap and full-length videos, are estimated to be delivered within 120 days following the event date. Fully edited video files with the customer's input are estimated to be delivered within 150 days based on a customer's timely input.

Albums can only be completed after all photos have been edited and delivered to customers; Customers will be required to pick out and submit their 50 favorite edited photos to Picture This Wedding. Albums are estimated to be delivered within 60 days after submitting the 50 edited photos by customer.

Your edited photos will be sent to you through your online gallery. Packages that only deliver RAW files will be delivered to you via a Drobox link (no account or subscription required). You may receive your RAW files prior to your edited files; please know that we will attempt to make delivery as each part of the project files become ready.

FINISHED PRODUCT DELIVERY TIMING. All time frames provided for delivery of project files, and/or other purchased products, are estimations only. Regardless, Picture This Wedding will work diligently to deliver project files, and other ordered products, to customers as expeditiously as possible. 

DISCLAIMER: The delivery times published here may differ from the longer delivery times in your 2020/2021 contract. Please know that we are constantly doing our best to optimize our systems and efficiency and get your products to you as soon as possible. As we manage high volumes of quality production, delivery times may vary pending projects in the queue; some may get their files early, and some may get their files on time.

RAW image files contain minimally processed data from the image sensor of either a digital camera, a motion picture film scanner, or other image scanner. RAW files are named so because they are not yet processed and therefore are not ready to be printed or edited with a bitmap graphics editor.

Straight out of the camera, a RAW image file hasn't had the processing done to it that a JPEG file has. Sometimes RAW files look blurry because they haven't been processed and edited yet; this is completely normal. Your finished edited photos and videos will be delivered to you in a high quality and will be super clear.

Absolutely!

By utilizing professional independent wedding photographers and videographers, we enable freelancers to treat every event as if it were their own! 

After years of careful and calculated efforts to curate the best freelancers, specifically in the wedding industry across many local markets in the United States, we are uniquely positioned to offer customers superior quality at a rate that they wouldn't otherwise secure if they hired the freelancers directly. In exchange for providing freelancers with volumes of work they wouldn't otherwise book themselves, Picture This Wedding has secured rates that no one else can; allowing customers to possibly take advantage of the best talent in the industry for a fraction of the cost.

Every freelancer is comprehensively vetted in order to be added to Picture This Wedding's talent network. They are required to submit albums and channels of their work and prove how long they have been a professional wedding photographer/videographer before being added as a trusted vendor. They're also screened for and bound by their ability to provide you a pleasurable customer experience. Picture This Wedding has secured professional relationships with some of the best and most talented independent photographers/videographers and other studios in the country!

In doing this, we also enable our freelancers to focus on what they are great at by showing up to your event and be the best artist they can be without the worry and hassle of all the pre and post production constraints and stresses in planning, organizing, and executing your project; that's where we come in. 

Being a freelancer also allows individuals to take on their own projects or work with other studios or partners if they choose. We believe that cultivating leaders in the wedding industry through self-ownership will preserve the dignity of these artists, and the quality being delivered.

To add, all of our freelancers shoot in a photojournalistic, documentative, or cinematic shooting style. When shooting, their primary focus is to do what's called "shoot to edit" which means that when they shoot, they are doing so with a focus to make post-production seamless and meaningful. Although many of our freelancers know how to and are amazing editors, Picture This Wedding has their own teams of editors solely dedicated to editing and delivering project files; this enables us to uniformly provide a consistent quality product to every single customer. As most of the magic happens in post-production, this is the one effort we focus on the most.

We set a very high standard at Picture This Wedding, and our aim is to provide that to you.

Although our headquarters is located in the small beautiful town of Dover, NH, we have local professional wedding photographers all over the United States!